How to buy
- While opening the webstore, A cookie setting popup will appear. You can set the COOKIE SETTINGS or click OK in order to continue browsing
- You can switch the language at the bottom left of your screen.
Sign up at the LOG IN tab at the top menu of the website homepage here
Look at the right screen for NEW CUSTOMER and choose CREATE AN ACCOUNT
Fill out all the information with your valid data, tick the reCAPTCHA button then click CREATE AN ACCOUNT
After you have successfully registered, check your email inbox, spam, or trash folder for the USER ACTIVATION CODE and CLICK THE LINK in the email to complete your ACCOUNT VERIFICATION
After clicking the email link verification, you will be redirected to mydogsmate.com confirmation page
Go to LOG IN tab, and enter your email and password at the RETURNING CUSTOMER at the left screen here
You might want to edit your personal information and enter your valid shipping address at the right screen and then click SAVE CHANGES button
- If you want to return to your existing account while stay logged in , You will just need to click on the MY ACCOUNT tab at the TOP MENU! here
You may subscribe to us by filling your information on the bottom of the website homepage. We need your information especially your birthday information to send you the latest newsletter about our products and services and exclusive coupon deals for discounted price! Stay tuned to our surprise on your birthday!
Choose your desired currency with national flag next to MY ACCOUNT MENU at the upper right corner on the top menu in order to see the products price in your local based currency that is updated in the real time.
1. You can browse the products here or through our top menu product categories
2. Click on the products you wish, set the appropriate color, size, and quantity then click ADD TO CART button.
You can continue shopping, repeat step 1-2
When you are done, check on the SHOPPING CART ICON.You can find the SHOPPING CART ICON on the upper right screen next to free worldwide shipping icon.
Review your shopping cart, then Click PROCEED TO CHECKOUT button.
On the customer information, check your contact information and shipping address, please make sure that you input your valid personal data to avoid shipping mistake.You may add additional information on the products you want for example: name, phone number, and your dogs birthday date on the additional details! Unless you fill the details, we will send you products without any information! Then, click CONTINUE TO SHIPPING METHOD BUTTON. Note: You should state your minimum taxes value rate and weight based on your local country to avoid taxes.
Choose your desired shipping method, then click CONTINUE TO PAYMENT METHOD
Check the total amount of your payment, you may input discount code then click apply button to get discounted price
Review your contact information, shipping address and shipping method, then choose PayPal for the payment method, tick the I have read the terms and conditions box, then click COMPLETE ORDER button. You will be redirected to PayPal official payment page.
If you already have a PayPal account, you can log in to your account, otherwise you need to fill the PayPal Guest checkout with your valid personal data( credit card information, billing information, contact information). You may want to create a new PayPal account for further transactions or skip it. Click CONTINUE button
We will verify your payment and send you an email for your purchase details. Please note that the payment verification by PayPal takes some time
After we have successfully verified your payment, We will process your order
We will give you notifications by email about the tracking number and details of the transactions once We ship out your package. Please note that shipment takes 1-7 business days after we verify your payment.
You can track your order at the top menu here
of your desktop browser screen or slide to the left slide navigation menu bar of your phone screen
Input your tracking number at the TRACK YOUR ORDER then SEARCH
Once you receive your package, please confirm delivery by signing the invoice that your local courier might ask you to do. Feel free to submit your review of our product at the bottom right screen of the products images. We are so glad if you do so.
You may share our products on your social media. We would be so glad if you do!
- You may want to write a review about us on the trustpilot.com website. please refer here https://www.trustpilot.com/review/mydogsmate.com
- In addition, We provide you with FREE dogs educational blog posts. Please refer to the blog page here. We are currently developing our e-book version as well. Please stay tuned!
- We will give you a downloadable links via drop box for premium e- book for a certain order value.
Feel free to contact us by email to email@example.com or WhatsApp chat at the bottom right side of your screen for any feedback, suggestions, or complaints. We are eager to help you!
- Additionally, You can find our CONTACTS at the bottom left of your browser screen and FOLLOW US at our Instagram and Facebook account at the bottom right of your screen